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CRA

CRA My Account: What You Can Do and Who Can Use It

CRA My Account is the free Canada Revenue Agency portal where you view and manage your personal tax and benefit information online. You can see your notices of assessment, tax slips, refund status, RRSP and TFSA room, and benefit payments, and you can update your address, banking and marital status. You need a SIN and a recent assessed tax return to register.

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Free tool: Which Government Account Do I Need? CRA or My Service Canada Account

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Who can use My Account

You need:

  • A social insurance number (SIN)
  • A filed and assessed tax return from the current or previous tax year

Haven't filed? Read can't register without a tax return.

What you can do in My Account

TaskLimited accessFull access
See your tax return statusYesYes
View notices of assessment and reassessmentYes (summary)Yes (detailed)
RRSP deduction limit and TFSA roomYes (summary)Yes (detailed)
Tax slips (T4, T4A, T5, T4E, T4RSP and more)NoYes
Set up or change direct depositNoYes
Update your address and phone numbersNoYes
Change your marital statusNoYes
Apply for child benefits, see CCB and GST/HST credit paymentsNoYes
Change a filed return (ReFILE)NoYes
Account balance and statement of accountNoYes
Proof of income statementNoYes
Disability tax credit statusNoYes
Submit documents, CRA mail, progress trackerNoYes
Authorize a representativeNoYes
Create a phone PINNoYes
Request reissue of uncashed chequesNoYes

Limited access lasts until you verify your identity. See limited vs full access.

You may see changes before your letter arrives

My Account shows the newest information right away. For example, a reassessment appears in My Account before the paper notice reaches you by mail.

New in My Account

  • Backup passcode method: you are asked to add one at sign-in if you only have one.
  • Email notifications when a payment is applied, when your automatic tax filing notice is ready, or when the CRA is still waiting for documents it asked for.
  • Virtual assistant for general questions, which can hand you over to a live CRA agent by chat.
  • Uncashed cheques: request eligible ones again with one online attestation.

Helping someone else?

Never sign in to another person's My Account. Family members, friends and accountants must use Represent a Client, after the person authorizes them. This also applies to an executor handling a deceased person's taxes.

Related

How to Sign In to Your CRA Account (My Account): Steps and Fixes Go to the official "Sign in to your CRA account" page on canada.ca, choose the same sign-in option you registered with (your bank, a CRA user ID and password, or a B.C./Alberta provincial partner), then enter your one-time passcode. Stuck? The troubleshooter below gives the CRA's fix for your exact problem. CRA My Account: Limited Access vs Full Access Until your identity is verified, CRA My Account gives limited access: tax return status, RRSP and TFSA room, notices of assessment and notification preferences. Full access, needed to apply for benefits or change personal information, comes after the document verification service or your mailed security code. CRA Notice of Assessment: Where to Find It and When It Arrives Your notice of assessment is available in CRA My Account once your return is processed. The CRA aims to process 95% of returns filed online within 4 weeks and paper returns within 8 weeks, when filed by the due date. You can view it even with limited access. How to Set Up or Change CRA Direct Deposit Sign in to your CRA account, open Profile and edit Direct deposit, or sign up through your Canadian bank or credit union. Online changes take effect the next business day. Direct deposit can no longer be set up by phone, and a mailed form can take 3 months or longer. CRA Phone Number and Contact Numbers (2026): Every Line and Hours The main CRA phone number is 1-800-959-8281 for personal tax and CRA account questions. For benefits like the Canada child benefit call 1-800-387-1193, and for businesses 1-800-959-5525. All three are open Monday to Friday, 8 am to 8 pm Eastern time, and closed on weekends and public holidays.

Frequently asked questions

Is CRA My Account the same as My Service Canada Account?

No. CRA My Account is for taxes and CRA benefits. EI, CPP, OAS and SIN services are in My Service Canada Account, a separate account.

Where are my T4 slips in My Account?

Under tax information slips, once you have full access. If a slip was issued with a wrong SIN or name, it will not appear: contact the employer or issuer.

Is My Account free?

Yes. The CRA does not charge for My Account. Be careful of any website that asks you to pay to access it.

Sources

North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.