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Which Government Account Do I Need? CRA or My Service Canada Account
Taxes and CRA-run benefits (Canada child benefit, GST/HST credit, Disability Tax Credit) are in CRA My Account. EI, CPP, OAS, the Canadian Dental Care Plan, the Canada Disability Benefit and your SIN are in My Service Canada Account.
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Which account handles what
| What you want to do | Account |
|---|---|
| Tax return, refund, notice of assessment, tax slips (T4, T5), RRSP and TFSA limits | CRA My Account |
| Canada child benefit, GST/HST credit (Canada Groceries and Essentials Benefit), Disability Tax Credit | CRA My Account |
| Business, payroll or GST/HST accounts | CRA My Business Account |
| Acting for someone else (accountant, family member) | CRA Represent a Client |
| Employment Insurance | My Service Canada Account |
| Canada Pension Plan, Old Age Security | My Service Canada Account |
| Canadian Dental Care Plan | My Service Canada Account |
| Canada Disability Benefit | My Service Canada Account |
| Social Insurance Number | My Service Canada Account |
| Student loans, Canada Apprentice Loan | My Service Canada Account (links to your loan account) |
How you sign in
CRA accounts: a Sign-In Partner (your online banking), a CRA user ID and password, or a provincial partner (B.C. and Alberta).
My Service Canada Account: Interac Sign-In Partner (your online banking), GCKey, or provincial sign-in (B.C. and Alberta). Multi-factor authentication is mandatory.
For either account, always sign in with the same option you registered with.
Related
Frequently asked questions
Are CRA My Account and My Service Canada Account the same thing?
No. They are separate accounts run by different departments: the CRA handles taxes and CRA-run benefits, while Service Canada handles EI, CPP, OAS, dental, the Canada Disability Benefit and SIN services.
Where are my T4 slips?
Tax slips such as T4 and T5 are in CRA My Account, not My Service Canada Account.
Sources
- Sign in to your CRA account (canada.ca)
- My Service Canada Account (canada.ca)
- Contact the CRA (canada.ca)
North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.