Free Tools for Canadian Government Services
Free, private tools that answer common questions in a few clicks. They run in your browser and never ask for personal information.
Each tool turns the official rules into a few simple questions, then links you to the official page to act on the answer.
In this section
Free tool CRA Sign-In Troubleshooter: Fix Your CRA Account Problem
Pick what is going wrong when you sign in to your CRA account and get the CRA's official fix: forgotten user ID or password, locked account, missing passcode or security code, or a revoked user ID.
Free tool Which Government Account Do I Need? CRA or My Service Canada Account
Taxes and CRA-run benefits (Canada child benefit, GST/HST credit, Disability Tax Credit) are in CRA My Account. EI, CPP, OAS, the Canadian Dental Care Plan, the Canada Disability Benefit and your SIN are in My Service Canada Account.
Free tool Which CRA Number Do I Call? Find the Right Line and Hours
Most people need 1-800-959-8281 (individual tax and account questions) or 1-800-387-1193 (benefits). Both are open Monday to Friday, 8 am to 8 pm Eastern time. Pick your issue below to get the exact line, its hours and whether it is open now.