Skip to content

Service Canada

Service Canada Phone Numbers: EI, SIN, CPP, OAS and Account Help

EI: 1-800-206-7218. SIN: 1-866-274-6627. CPP and OAS: 1-800-277-9914. My Service Canada Account help desk: 1-866-279-5238. General questions: 1 800 O-Canada (1-800-622-6232). Most officer lines are open Monday to Friday, 8:30 am to 4:30 pm local time.

Last verified How we check our facts

Prefer a call back?

Many Service Canada programs offer the eServiceCanada service request form: a representative calls you back within 2 business days.

Video Relay Service

Register with Canada VRS and call through its app. If you use another relay service, call the regular toll-free numbers.

Phone numbers

Employment Insurance (automated info 24/7, press 0 for an officer)

1-800-206-7218

Officers: Monday to Friday, 8:30 am to 4:30 pm. Automated service: 24/7.

From outside Canada and the U.S.: 1-877-486-1650

TTY: 1-800-529-3742

EI Telephone Reporting Service (bi-weekly reports)

1-800-531-7555

Social Insurance Number

1-866-274-6627

Monday to Friday, 8:30 am to 4:30 pm local time

From outside Canada and the U.S.: 1-506-548-7961 (8:30 am to 7:30 pm Atlantic time)

TTY: 1-800-926-9105

CPP and OAS (also Personal Access Codes for returning CPP/OAS clients)

1-800-277-9914

Agents: Monday to Friday, 8:30 am to 4:30 pm local time. Automated: 24/7.

From outside Canada and the U.S.: 1-613-957-1954 (collect, Eastern time)

TTY: 1-800-255-4786

My Service Canada Account help desk (registration, sign-in, security codes)

1-866-279-5238

Monday to Friday, 8:30 am to 4:30 pm local time (closed civic holidays)

From outside Canada and the U.S.: 1-506-548-7009 (8 am to 7:30 pm Atlantic time; long-distance charges apply)

1 800 O-Canada: general Government of Canada information

1-800-622-6232

Monday to Friday, 8 am to 5 pm local time

TTY: 1-800-926-9105. For questions about your own file, contact the program directly.

Related

CPP Phone Number: How to Contact the Canada Pension Plan The Canada Pension Plan phone number is 1-800-277-9914 (Canada and the U.S.). Agents answer Monday to Friday, 8:30 am to 4:30 pm local time, and the automated service runs 24/7. From outside Canada and the U.S., call 1-613-957-1954 collect. OAS Phone Number: How to Contact Old Age Security The Old Age Security phone number is 1-800-277-9914 (Canada and the U.S.), the same as CPP. Agents answer Monday to Friday, 8:30 am to 4:30 pm local time; the automated service runs 24/7. From outside Canada and the U.S., call 1-613-957-1954 collect. EI Phone Number: How to Contact Employment Insurance The Employment Insurance phone number is 1-800-206-7218. The automated information service runs 24/7; press 0 to reach an officer, Monday to Friday, 8:30 am to 4:30 pm. Submit bi-weekly reports by phone at 1-800-531-7555. Service Canada Offices: What You Can Do In Person and What to Bring At a Service Canada office you can apply for EI, get help with an application, submit documents, get a Personal Access Code or a temporary EI access code, and update your information. Bring your SIN and original, valid ID. CRA Phone Number and Contact Numbers (2026): Every Line and Hours The main CRA phone number is 1-800-959-8281 for personal tax and CRA account questions. For benefits like the Canada child benefit call 1-800-387-1193, and for businesses 1-800-959-5525. All three are open Monday to Friday, 8 am to 8 pm Eastern time, and closed on weekends and public holidays.

Sources

North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.