Skip to content

CRA

CRA My Account: Limited Access vs Full Access

Until your identity is verified, CRA My Account gives limited access: tax return status, RRSP and TFSA room, notices of assessment and notification preferences. Full access, needed to apply for benefits or change personal information, comes after the document verification service or your mailed security code.

Last verified How we check our facts

With limited access you can

  • View your tax return status
  • View your RRSP deduction limit and TFSA contribution room
  • View notices of assessment and reassessment
  • View notification preferences
  • Request a remittance voucher and create a pre-authorized debit agreement

Full access adds

Services such as applying for benefits and updating your personal information. Registering with a provincial partner (Alberta or B.C.) gives full access straight away.

Related

CRA Phone Number and Contact Numbers (2026): Every Line and Hours The main CRA phone number is 1-800-959-8281 for personal tax and CRA account questions. For benefits like the Canada child benefit call 1-800-387-1193, and for businesses 1-800-959-5525. All three are open Monday to Friday, 8 am to 8 pm Eastern time, and closed on weekends and public holidays. CRA Document Verification Service: Get Instant Access With Photo ID Instead of waiting for a mailed security code, you can confirm your identity instantly by taking a live photo of yourself and an accepted government photo ID with your phone's camera. You must be 16 or older and use an original, valid ID. CRA Security Code Not Received or Expired: What to Do The CRA mails security codes within 10 business days to the address on file. If yours hasn't arrived after 10 business days, or it expired, skip the wait by verifying your identity online with the document verification service, or contact the CRA for a new code.

Sources

North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.