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Service Canada

OAS Phone Number: How to Contact Old Age Security

The Old Age Security phone number is 1-800-277-9914 (Canada and the U.S.), the same as CPP. Agents answer Monday to Friday, 8:30 am to 4:30 pm local time; the automated service runs 24/7. From outside Canada and the U.S., call 1-613-957-1954 collect.

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Without calling

  • My Service Canada Account (24/7): OAS application status, payments, tax slips, phone number changes, authorizing someone to act for you, and document uploads.
  • Apply online for the OAS pension, Guaranteed Income Supplement, the Allowance or the Allowance for the Survivor.
  • Call-back request through the eServiceCanada form, within 2 business days.

Visiting a Service Canada office

Bring one of: a driver's licence or provincial or territorial ID card, a Canadian or foreign passport, a permanent resident card, or a Certificate of Indian Status. Otherwise bring two of: a provincial or territorial birth certificate, a certificate of Canadian citizenship, a certificate of registration of birth abroad, or another Canadian government-issued ID.

Phone numbers

Old Age Security (Canada and U.S.)

1-800-277-9914

Agents: Monday to Friday, 8:30 am to 4:30 pm local time. Automated: 24/7.

From outside Canada and the U.S. (collect)

1-613-957-1954

Eastern time

TTY

1-800-255-4786

Related

CPP Phone Number: How to Contact the Canada Pension Plan The Canada Pension Plan phone number is 1-800-277-9914 (Canada and the U.S.). Agents answer Monday to Friday, 8:30 am to 4:30 pm local time, and the automated service runs 24/7. From outside Canada and the U.S., call 1-613-957-1954 collect. CPP and OAS Payment Dates 2026 Remaining 2026 dates: November 26 and December 22. Canada Pension Plan and Old Age Security are paid on the same day each month, near the end of the month. December's payment comes early, on December 22. How to Sign In to My Service Canada Account (MSCA) Go to the official My Service Canada Account page, choose the sign-in option you registered with (Interac Sign-In Partner, GCKey, or B.C./Alberta provincial sign-in), then complete multi-factor authentication. First time? Register once using the Interac verification service or a Personal Access Code (PAC).

Frequently asked questions

What is the phone number for Old Age Security?

1-800-277-9914 from Canada and the U.S., Monday to Friday, 8:30 am to 4:30 pm local time.

Sources

North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.