How to Register for My Service Canada Account
Choose a sign-in method (Interac Sign-In Partner, GCKey, or an Alberta.ca Account or BC Services Card), enter your SIN, then verify your identity with the Interac verification service, your SIN application number or a Personal Access Code (PAC). You must be at least 12 and register only for yourself.
Free tool: Which Government Account Do I Need? CRA or My Service Canada Account
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No PAC and no Interac verification?
Request a PAC online; it arrives by mail in 5 to 10 business days. You can also get one in person at a Service Canada office, or by phone if you are a returning CPP or OAS client.
No one is allowed to create or use an account on your behalf.
Step by step
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Choose how you will sign in.
Interac Sign-In Partner (pick your bank), GCKey (you can create one during registration), or provincial sign-in with an Alberta.ca Account or BC Services Card.
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Enter your social insurance number.
Or your Birth Registration Number or Unique Client Identifier (UCI). If you don't have a SIN, you need to apply for one first.
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Verify your identity.
One of: the Interac verification service (with BMO, CIBC, Desjardins, Envision Financial, Island Savings, Libro, National Bank, Prospera, RBC, Scotiabank, TD or Valley First), your SIN application number, or a 7-digit Personal Access Code (PAC).
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Set up multi-factor authentication.
It is mandatory. Choose a main method and a backup.
Phone numbers
My Service Canada Account help desk (registration, sign-in, security codes)
1-866-279-5238Monday to Friday, 8:30 am to 4:30 pm local time (closed civic holidays)
From outside Canada and the U.S.: 1-506-548-7009 (8 am to 7:30 pm Atlantic time; long-distance charges apply)
Related
Frequently asked questions
Is My Service Canada Account the same as my CRA account?
No. They are separate accounts with separate registrations. Your CRA sign-in does not work for My Service Canada Account unless you register it there too.
Sources
- Register for My Service Canada Account (canada.ca, 2026-08-24) (canada.ca)
- Personal Access Code (canada.ca)
North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.