Passport Office Ottawa: Address, Hours and Urgent Service

The Ottawa area has two passport offices, at 885 Meadowlands Drive East and 210 Champlain Street. Both offer standard, express and urgent pickup, Monday to Friday, 8:30 am to 4 pm.

By Sarah Moglin Fact-checked by Samuel Athur

Last verified November 10, 2026 How we check our facts

Addresses

Office	Address
Ottawa West Service Canada Centre and Passport Services	885 Meadowlands Drive East, Unit 014B, Ottawa, ON K2C 3N2 (also reached from 1430 Prince of Wales Drive)
Gatineau-Hull Service Canada Centre and Passport Services	210 Champlain Street, Gatineau, QC J8X 3R5

In the Ottawa area, Ottawa West and Gatineau-Hull (across the river) both offer urgent pickup.

Hours

Monday to Friday, 8:30 am to 4 pm. Closed on weekends and statutory holidays.

Hours and closures can change. Check the office page on canada.ca before you go.

Services

Service	Ready in	Extra fee
Standard (pickup or mail)	10 business days	No
Express pickup	2 to 9 business days	Yes
Urgent pickup	End of the next business day	$125.75

Express and urgent pickup need proof of travel, such as a ticket or paid itinerary.

Appointment or walk-in?

Urgent pickup needs no appointment. For standard or express service, book online with eServiceCanada or walk in.

The official office finder shows estimated walk-in wait times.

What to bring

Your completed, printed form (renewal or new application).
Two identical passport photos taken in the last 6 months.
Your current passport, if you have one.
For new passports: proof of citizenship, ID, and your guarantor's details.
Payment by card, certified cheque or money order. No cash.

Not travelling soon?

You may not need to visit at all. Most adults can renew online or by mail in about 20 business days.

Phone numbers

Passport Program (Canada and U.S.)

1-800-567-6868

Monday to Friday, 8:30 am to 5 pm local time (Newfoundland 9 am to 5:30 pm). Closed on statutory holidays.

Passport Offices in Canada: Addresses, Hours and Services Canada has passport offices in major cities, plus Service Canada Centres that take standard passport applications. Only passport offices offer express and urgent pickup. Most are open Monday to Friday, 8:30 am to 4 pm, and closed on statutory holidays. How to Book a Passport Appointment in Canada (or Walk In) Book a passport appointment online with the eServiceCanada booking tool, or walk in to a Service Canada Centre or passport office. Appointments are not needed for urgent pickup at a passport office. Walk-in wait times are shown in the official office finder. Urgent and Express Passport Service: Get It in 1 to 9 Days If you travel soon, go in person to a passport office with proof of travel. Urgent pickup gets you a passport by the end of the next business day for an extra $125.75. Express pickup takes 2 to 9 business days. Regular Service Canada Centres don't offer urgent service. Free tool Passport Renewal Checker: Can I Renew, and How? Answer a few questions to find out if you can renew your Canadian passport or need a new one, whether online renewal is open to you, what to bring and what it costs.

Frequently asked questions

Can I get a passport the same day in Ottawa?

The fastest standard option is urgent pickup, ready by the end of the next business day, with proof of travel. For a weekend emergency, call 1-800-567-6868.

Is the Ottawa passport office open on Saturday?

No. It is open Monday to Friday only.

Do I need an appointment?

Not for urgent pickup. For other services you can book online or walk in.

Sources

Ottawa West Service Canada Centre and Passport Services (offices.service.canada.ca)
Gatineau-Hull Service Canada Centre and Passport Services (offices.service.canada.ca)
Passport service locations (offices.service.canada.ca)

North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.