How to Book a Passport Appointment in Canada (or Walk In)

Book a passport appointment online with the eServiceCanada booking tool, or walk in to a Service Canada Centre or passport office. Appointments are not needed for urgent pickup at a passport office. Walk-in wait times are shown in the official office finder.

By Sarah Moglin Fact-checked by Samuel Athur

Last verified November 10, 2026 How we check our facts

Do you need an appointment?

No, not always. You can book an appointment or walk in for standard and express service.

Urgent pickup (passport by the end of the next business day) never needs an appointment. Go straight to a passport office that offers it, with proof of travel.

Giving biometrics is different. That service always needs a booked appointment.

Where to go, by when you travel

You need the passport in	Where to go	Appointment
10 to 20 business days or more	Service Canada Centre or passport office	Book or walk in
2 to 9 business days	Passport office with express pickup	Book or walk in, with proof of need
End of the next business day	Passport office with urgent pickup	Not needed, with proof of need
Weekend or holiday (emergency)	Call 1-800-567-6868 first	Arranged by phone

Walking in

The official office finder shows estimated walk-in wait times for offices near you. Waits can be long at busy offices.

Busy offices may serve people who travel within 48 hours first. Arrive early in the day.

What to bring

Your completed, printed application form.
Two identical passport photos.
Your current passport, if you have one.
Proof of citizenship and ID (new passports only).
Proof of travel, for express or urgent service.
Payment: credit, debit or prepaid card, or a certified cheque or money order. Cash and personal cheques are not accepted.

Step by step

Decide how soon you need the passport.
This decides where you go. A regular Service Canada Centre handles standard service. Express and urgent pickup are only at passport offices.
Fill in your form before you book.
Download a fresh form from canada.ca each time. Fill it in on a computer with Adobe Reader, then print it.
Book online, or plan to walk in.
Use the eServiceCanada appointment booking tool. Popular offices fill up, so check nearby locations too.
Arrive no earlier than 10 minutes before your time.
Bring your form, photos, documents and payment. If you are late, you may have to rebook.

Phone numbers

Passport Program (Canada and U.S.)

1-800-567-6868

Monday to Friday, 8:30 am to 5 pm local time (Newfoundland 9 am to 5:30 pm). Closed on statutory holidays.

Passport Offices in Canada: Addresses, Hours and Services Canada has passport offices in major cities, plus Service Canada Centres that take standard passport applications. Only passport offices offer express and urgent pickup. Most are open Monday to Friday, 8:30 am to 4 pm, and closed on statutory holidays. Urgent and Express Passport Service: Get It in 1 to 9 Days If you travel soon, go in person to a passport office with proof of travel. Urgent pickup gets you a passport by the end of the next business day for an extra $125.75. Express pickup takes 2 to 9 business days. Regular Service Canada Centres don't offer urgent service. Passport Processing Times in Canada: How Long It Takes Passport applications by mail or online take up to 20 business days plus mailing time. In person, standard service takes 10 or 20 business days. If you have proof of travel, passport offices offer express pickup in 2 to 9 business days or urgent pickup by the end of the next business day. Canadian Passport Forms: Which One Do You Need? Adults renewing in Canada or the U.S. use form PPTC 054. Adults applying for a new passport in Canada use PPTC 153. Children under 16 applying in Canada use PPTC 155. Download a new form from canada.ca every time you apply.

Frequently asked questions

Can someone else drop off my passport application?

Yes. Someone else can submit your application in person for you if you cannot go yourself.

Are passport offices open on weekends?

No. Offices are open on weekdays and closed on statutory holidays. In an emergency, call 1-800-567-6868 to ask about weekend service.

Is there a fee to book an appointment?

No. Booking is free. Only the passport and any express or urgent service fees apply.

Sources

Renew in person in Canada (canada.ca)
eServiceCanada appointment booking (eservices.canada.ca)
Passport service locations (offices.service.canada.ca)

North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.