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CRA

Sign In to the CRA With Your Bank (Sign-In Partner): Participating Banks

A Sign-In Partner lets you sign in to your CRA account with your online banking details, through Interac. Participating banks include BMO, CIBC, Desjardins, National Bank, RBC, Scotiabank, TD, Tangerine, Simplii, Wealthsimple and several credit unions. Your bank doesn't see your tax information.

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Participating financial institutions

As listed by the CRA: Access Credit Union, Affinity Credit Union, ATB Financial, BMO Financial Group, Caisse Alliance, CIBC, Coast Capital Savings, connectFirst Credit Union, Conexus Credit Union, Desjardins Group, Digital Commerce Bank, Libro, Meridian Credit Union, National Bank of Canada, RBC Royal Bank, Scotiabank, Servus Credit Union, Simplii Financial, Steinbach Credit Union, Tangerine, TD Bank Group, UNI, Vancity and Wealthsimple.

Is it private?

Yes. According to the CRA, your bank doesn't receive your tax information or know which government service you use, and your banking details aren't shared with the government.

Common problems

  • Forgot your banking password or got a new bank card: contact your bank.
  • Changed your online banking details or got locked out: register again for a CRA account.
  • Want to switch banks: if you can still sign in with your current partner, choose Sign-In Partner on the CRA page, then "Switch My Sign-In Partner". If you can't, register again.
  • Shared computer: don't use browser autofill for banking details, or your SIN could be linked to someone else's banking sign-in.

Related

CRA Phone Number and Contact Numbers (2026): Every Line and Hours The main CRA phone number is 1-800-959-8281 for personal tax and CRA account questions. For benefits like the Canada child benefit call 1-800-387-1193, and for businesses 1-800-959-5525. All three are open Monday to Friday, 8 am to 8 pm Eastern time, and closed on weekends and public holidays. How to Sign In to Your CRA Account (My Account): Steps and Fixes Go to the official "Sign in to your CRA account" page on canada.ca, choose the same sign-in option you registered with (your bank, a CRA user ID and password, or a B.C./Alberta provincial partner), then enter your one-time passcode. Stuck? The troubleshooter below gives the CRA's fix for your exact problem. How to Sign In to My Service Canada Account (MSCA) Go to the official My Service Canada Account page, choose the sign-in option you registered with (Interac Sign-In Partner, GCKey, or B.C./Alberta provincial sign-in), then complete multi-factor authentication. First time? Register once using the Interac verification service or a Personal Access Code (PAC).

Frequently asked questions

Can I use my bank to sign in to My Service Canada Account too?

Yes, My Service Canada Account also offers an Interac Sign-In Partner option, but it is a separate account with its own registration.

Sources

North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.