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Passports

Lost or Stolen Canadian Passport: What to Do

Report a lost or stolen Canadian passport right away by calling the Passport Program at 1-800-567-6868 (outside Canada, contact the nearest Government of Canada office). The passport is cancelled once reported. To replace it, apply for a new passport; renewing is not possible.

By Fact-checked by Samuel Athur

Last verified How we check our facts

A reported passport is cancelled for good, even if you find it later. Don't travel with it.

Step by step

  1. Report it right away.

    Call 1-800-567-6868 in Canada and the U.S. If it was stolen, also report it to the police.

  2. Fill in form PPTC 203.

    The declaration concerning a lost, stolen, inaccessible, damaged or found travel document. Give the police report number if you made one.

  3. Apply for a new passport.

    You can't renew a lost or stolen passport. See new adult passport. An extra fee applies if the passport was still valid.

Phone numbers

Passport Program (Canada and U.S.)

1-800-567-6868

Monday to Friday, 8:30 am to 5 pm local time (Newfoundland 9 am to 5:30 pm). Closed on statutory holidays.

Related

Apply for Your First Adult Passport in Canada For a first adult passport (or if you can't renew), you need proof of Canadian citizenship, an identity document, two identical photos, a guarantor and two references. A 10-year passport costs $163.50. Apply in person or by mail; standard processing is 10 to 20 business days. Passport Canada Phone Number: Contact the Passport Program The Passport Program phone number is 1-800-567-6868 (toll-free in Canada and the U.S.), Monday to Friday, 8:30 am to 5 pm local time. TTY: 1-866-255-7655. From outside Canada and the U.S., contact the nearest Government of Canada office. Urgent and Express Passport Service: Get It in 1 to 9 Days If you travel soon, go in person to a passport office with proof of travel. Urgent pickup gets you a passport by the end of the next business day for an extra $125.75. Express pickup takes 2 to 9 business days. Regular Service Canada Centres don't offer urgent service.

Frequently asked questions

I found my passport after reporting it lost. Can I use it?

No. Once reported, it is cancelled. Report that you found it and apply for a new one.

Sources

North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.