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Passports

Check Your Passport Application Status in Canada

Check your passport application status with the online status tool on canada.ca. Wait at least 5 business days after applying in person, or 10 business days after mailing your application. If you renewed online, the IRCC Portal shows your status in real time.

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When you can start checking

How you appliedCheck from
In person in Canada5th business day
By mail from Canada or the U.S.10th business day
Online renewalAny time, in the IRCC Portal
Outside Canada and the U.S.20th business day: contact the office where you applied

If you check too early, your application may not show up yet. That does not mean it is lost.

If your passport is late

Standard processing is 10 or 20 business days, plus mailing time. If that has passed, call the Passport Program.

You can also walk in to a passport office for a status check. The office finder shows current walk-in wait times.

If you now need the passport within 9 business days, call and ask about express or urgent options.

Step by step

  1. Wait until your application is in the system.

    In person: from the 5th business day. By mail from Canada or the U.S.: from the 10th business day.

  2. Open the official status page.

    Use the status tool linked from canada.ca. If you renewed online, sign in to the IRCC Portal instead.

  3. Enter your details.

    The tool asks for details from your application. Keep your receipt or confirmation handy.

  4. Still waiting past the service standard?

    Call 1-800-567-6868, or walk in to a passport office and ask for a status update.

Phone numbers

Passport Program (Canada and U.S.)

1-800-567-6868

Monday to Friday, 8:30 am to 5 pm local time (Newfoundland 9 am to 5:30 pm). Closed on statutory holidays.

Related

Passport Processing Times in Canada: How Long It Takes Passport applications by mail or online take up to 20 business days plus mailing time. In person, standard service takes 10 or 20 business days. If you have proof of travel, passport offices offer express pickup in 2 to 9 business days or urgent pickup by the end of the next business day. Passport Canada Phone Number: Contact the Passport Program The Passport Program phone number is 1-800-567-6868 (toll-free in Canada and the U.S.), Monday to Friday, 8:30 am to 5 pm local time. TTY: 1-866-255-7655. From outside Canada and the U.S., contact the nearest Government of Canada office. Urgent and Express Passport Service: Get It in 1 to 9 Days If you travel soon, go in person to a passport office with proof of travel. Urgent pickup gets you a passport by the end of the next business day for an extra $125.75. Express pickup takes 2 to 9 business days. Regular Service Canada Centres don't offer urgent service.

Frequently asked questions

How do I know my passport was mailed?

The status tool shows when your passport has been printed and sent. Delivery can take about 5 more business days.

Can I check passport status by phone?

Yes. Call 1-800-567-6868, Monday to Friday, 8:30 am to 5 pm local time.

My supporting documents have not come back. Is that normal?

Yes. For mailed applications, original documents come back in a separate envelope, which can take up to 6 weeks.

Sources

North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.