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CRA

Calling the CRA From Outside Canada, by TTY or Video Relay

From outside Canada and the U.S., individuals call 1-613-940-8495 and businesses 1-613-940-8497, as collect calls through an operator. TTY and Canada Video Relay Service users call 1-800-665-0354, Monday to Friday, 8 am to 8 pm Eastern time.

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Video Relay Service

Register with Canada VRS and use its app to call. If you use another operator-assisted relay service, call the regular CRA numbers.

Northern Canada

Callers from the 867 area code (Yukon, Northwest Territories, Nunavut) can use 1-866-426-1527 for individuals and 1-866-841-1876 for businesses.

Phone numbers

Individuals calling from outside Canada and the U.S.

1-613-940-8495

Collect calls through a telephone operator. After the automated answer you may hear a beep and a short delay.

Businesses calling from outside Canada and the U.S.

1-613-940-8497

Collect calls through a telephone operator.

TTY and Canada Video Relay Service

1-800-665-0354

Monday to Friday, 8 am to 8 pm Eastern time

Related

CRA Phone Number and Contact Numbers (2026): Every Line and Hours The main CRA phone number is 1-800-959-8281 for personal tax and CRA account questions. For benefits like the Canada child benefit call 1-800-387-1193, and for businesses 1-800-959-5525. All three are open Monday to Friday, 8 am to 8 pm Eastern time, and closed on weekends and public holidays. CRA Hours: When Are CRA Phone Lines Open? The main CRA lines for individuals, benefits and businesses are open Monday to Friday, 8 am to 8 pm Eastern time, and closed on weekends and public holidays. Automated services run 7 days a week from 6 am to 3 am Eastern time.

Sources

North Help Desk is an independent guide, not a government website. Rules, amounts and phone hours can change; always confirm on the official page before you act. Spotted something out of date? Tell us.